Nearly a Quarter of Surveyed Companies Have Too Many Disengaged Employees

1. Use the right engagement survey
2. Focus on engagement at the local and organizational levels
3. Select the right managers
4. Coach managers and hold them accountable for their employees’ engagement
5. Define engagement goals in realistic, everyday terms

1. Connect: Leaders must show that they value employees.
2. Career: Leaders should provide challenging and meaningful work with opportunities for career advancement.
3. Clarity: Leaders must communicate a clear vision.
4. Convey: Leaders clarify their expectations about employees and provide feedback on their functioning in the organization.
5. Congratulate: Exceptional leaders give recognition, and they do so a lot; they coach and convey.
6. Contribute: Good leaders help people see and feel how they are contributing to the organization’s success and future.
7. Control: Employees value control over the flow and pace of their jobs and leaders can create opportunities for employees to exercise this control.
8. Collaborate: Great leaders are team builders; they create an environment that fosters trust and collaboration.
9. Credibility: Leaders should strive to maintain a company’s reputation and demonstrate high ethical standards.
10. Confidence: Good leaders help create confidence in a company by being exemplars of high ethical and performance standards.

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