- Face to face
- Written forms
- Surveys via the Internet on company websites
- Surveys distributed by emails
- Call customers by phone
- Were you satisfied with our product or service that you recently purchased?
- What particular part of the product or service did you like, or not like the most?
- How can we improve our product or service?
- How satisfied are you with our company overall?
- Will you purchase from us in the future?
- Would you recommend our product or service to someone else?
- Various demographics or areas that a particular product or service is successful or unsuccessful
- Age groups of survey takers in relation to customer satisfaction
- Gender or ethnicity groups that are trending towards a certain product or service
- The primary complaints or praises that a product or service receives in each survey