Like any tool, the feedback and findings from 360 employee evaluation software will only help your company if they’re used correctly.

So how do we use the information we collect?

Kenneth Nowack, PhD and Sandra Mashihi, PhD, developed a model called “ Enlighten, Encourage, Enable ,

” as a way to implement behavior change in the workplace.

Once you have the proper feedback from a 360 degree review or assessment, the first step features working with the employee to become aware of how he or she is perceived and how to go about the behavior change necessary to improve.

Next, help the employee work towards a change, rather than just acknowledging that something is wrong.

“The employee has to be motivated to do something about it,” says Nowack.

During the “Enable” phase, clients need to track their progress, reward success and built a support system to help sustain their motivation over time. Managers also take the needed steps to help the employee avoid relapses into previous behavior, by garnering the support of the employee’s coworkers, or even their family and friends.

While a company helps the employee from each phase, it’s important to note that change is not a linear process

“Successful behavioral change is often NOT linear but can be progressive, regressive, or even static. Clients may pass back and forth through each of the three stages due to a number of contributing elements.”

If you have any questions about 360 employee feedback or 360 degree employee evaluation software, please contact us any time.