Simply put, you can use the feedback from someone who quits to make sure other people don’t quit. It sounds simple, but far too many companies fail to use the exit survey or exit interview as a tool that can really help company culture.

“It is conducted to understand the employee’s views about the work culture, work environment, his/ her colleagues and the company as a whole. Employees are questioned about their reasons for quitting and possible means through which the organisation could have retained them,” said Keyuri Singh, vice president, HR, Blue Star Infotech.

Your past employees will appreciate the chance to voice their opinion, or even “rant” a little bit, which can give you unfiltered feedback. The “hold nothing back” nature of many exit surveys can be more valuable than surveys from a current employee—today’s employees may be too shy (or fear retribution) to voice complaints.

We’ve said it before: It’s easier to make changes to keep your current employees, than it is to hire and train new ones. So if you have the chance to find out why people are leaving, take it.

If you have any questions about what exit survey software can do for your company, please contact us any time.