It doesn’t matter whether an employee is sitting three desks down from you or she’s working halfway across the globe. An employee can be engaged, motivated and productive no matter where he or she is located.
By the same token, an employee can be detached and disengaged regardless of where his office is. It’s possible to reach out to a detached employee, though. With some effort, managers can engage the disengaged worker.
Communication Matters
Managers can remedy this situation easily. If the employee is in the office, the supervisor should make time to talk to him or her. The communication doesn’t have to be formal – it can start off with, “Hey, how’s it going?” Even a casual question gives the employee the chance to open up and share information. Remote employees can benefit from a variety of instant messaging and video chat programs to make them feel connected with their co-workers.
Acknowledge Contributions
Everyone likes to be recognized for their hard work. Employees become disengaged when no one tells them they’ve done a good job, or someone else takes credit for their success.
When an employee does something praiseworthy, let him or her know. And share that with his or her co-workers. This action makes the employee feel as though he or she is a valued member of the team and will spur him or her to keep up the good work.
Inspire Engagement
It’s important to remember that you can’t force an employee to become engaged. However, you can most certainly inspire that person.
Inspiring someone to become engaged involves discovering what matters to employees. Facilitate employee communication – establish forums in which they can talk to one another and share knowledge and tips. If employees feel as though their voice matters, they’ll be more willing to disseminate their wisdom.
Don’t Give Up
Employee engagement isn’t something that happens instantly. And it’s also not permanent. It can fluctuate according to circumstances.
What does that mean for managers? They can’t just try once to engage employees. It has to be an ongoing effort. Managers can’t be satisfied if an employee shows signs of becoming more engaged. They have to constantly reach out to that person to make sure he or she is still engaged.
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